The channel is the same; what changes is the message, the timing and the list. Here is what businesses in twenty sectors actually send — and the templates we help them get approved on DLT before the first campaign goes out.
Find yours below. If it is not listed, the answer is almost certainly still yes — send us the situation and we will tell you what to send and when.
Order placed, packed, shipped, out for delivery, delivered — every step is an SMS the customer is waiting for, and a support call you did not have to take.
Parents want to know their child reached, what the fee status is and how the exam went. Bulk SMS remains the only channel that reaches every parent, including the ones without smartphones.
Missed appointments are lost revenue and a blocked slot. A reminder the evening before cuts no-shows, and report-ready alerts cut the calls asking where the report is.
Regulated messaging where delivery is not optional. Transaction alerts, EMI reminders and authentication codes on a lane that does not queue behind marketing traffic.
A property lead goes cold in hours. Missed-call capture on the hoarding, an instant SMS with the brochure link, and a site-visit reminder the day before keep the pipeline warm.
Footfall responds to a well-timed message. Store-wise lists, city-wise offers and loyalty updates sent the evening before the weekend, not after it.
Travellers need the itinerary, the ticket and the driver's number on their phone, offline, where they can find it. SMS works in a queue at the airport when data does not.
From the enquiry to the checkout feedback, every touchpoint is a message. Direct bookings cost you nothing in commission, and a well-timed offer fills a weak weekend.
Service reminders bring cars back to your workshop instead of the garage down the road, and insurance renewal alerts are among the highest-converting messages any dealer sends.
Every 'where is my parcel' call costs more than the SMS that would have prevented it. Status updates and delivery OTPs are the backbone of a courier operation.
A lapsed policy is a lost customer and a lost commission. Renewal reminders at 30, 15 and 3 days recover policies that would otherwise quietly expire.
Gold rate alerts, scheme instalment reminders and festival collection invitations — the three messages that bring regular customers back into the store.
Profile matches and meeting confirmations need to reach both families reliably, and discreetly, without depending on anyone checking an app.
Consultation slots, daily predictions and puja reminders delivered to a large following at a cost per message that makes a subscription model actually work.
Appointment reminders cut no-shows, and a membership expiry message a week early renews far more members than one sent after it lapsed.
Reach an entire constituency in the local language, in minutes, on the one channel that works on every handset in every village — with voice broadcast where reading is a barrier.
Interview coordination lives and dies on reminders. Candidates who get an SMS the morning of the interview turn up far more often than those who do not.
Showtimes, ticket confirmations and last-minute schedule changes reaching everyone who booked, within seconds of the change.
Donor receipts, campaign updates and volunteer coordination at a cost per contact that leaves more of the donation where it belongs.
Dealer networks, dispatch updates and payment reminders reaching a distributor base that is on the road, not at a desk.
For most businesses the highest-return message is not a marketing campaign at all — it is the service message you are not sending yet: the appointment reminder, the renewal alert, the status update. Tell us what you sell on WhatsApp and we will suggest the three messages worth starting with, and draft the DLT templates for them free.
Reaches every handset in India, needs no app or data, and is still the only channel that works for OTPs and critical alerts at scale.
Explore SMS services →Rich media, buttons and two-way conversation with the highest open rates of any channel — for customers who have opted in.
Explore WhatsApp API →For audiences who would rather listen than read, and for capturing leads from people who will give a missed call but never fill a form.
Explore voice & IVR →Send your requirement and our team will set up a free test account with live credits, help you file your DLT header and templates, and share a written quote.