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Voice OTP, IVR and missed call services in India

Reach the customers SMS cannot — the ones who do not read, do not type, or do not have data. Automated voice calls, a spoken OTP fallback, missed-call lead capture, multi-level IVR and virtual numbers, all on one panel with recordings and live reports.

Get voice & IVR pricing See rate card
Recordings on every callLive dashboardCRM webhooksHindi & regional voiceNo hardware needed
Voice OTP Voice call broadcast Missed call service Multi-level IVR Long & short code Which one do I need?
📞Voice OTP

When the SMS OTP does not arrive, the phone rings instead.

Some percentage of OTPs always fail — weak signal in a basement, an overloaded operator queue, a handset with a full inbox, a user who cannot read English. A voice OTP calls the number and reads the code aloud, twice, in the language you choose. It is the single cheapest way to rescue a signup that was about to be abandoned.

  • Automatic fallback — fires if the SMS OTP is not verified within your chosen window.
  • Text to speech in Indian languages — Hindi, Marathi, Gujarati, Tamil, Telugu, Bengali and more.
  • Code repeated twice, with a keypress option to hear it once more.
  • Works on feature phones and on any number that can receive a call.
  • Same verify endpoint as SMS OTP, so your application logic does not change.
Voice OTP in full → Add voice fallback SMS OTP service
🔊Voice call broadcast

One recording, fifty thousand phones, in your own voice.

Record a message once — or type it and let text-to-speech read it — and the system dials your entire list. Used for political outreach, school announcements, payment reminders, event invitations and emergency notices, especially where the audience is more likely to listen than to read.

  • Upload your own MP3 or generate the audio from text in any supported language.
  • Press-1 response capture — interested listeners become qualified leads instantly.
  • Call-back on no-answer with a configurable retry count and gap.
  • Scheduled dialling inside permitted calling hours.
  • Answered, duration and keypress reports per number, exportable to Excel.
Voice broadcast in full → Plan a broadcast Voice call rates
📱Missed call service

The cheapest lead capture in India: a number and one ring.

Print a number on a hoarding, an ad, a pamphlet or a product label. The customer gives a missed call, the line cuts automatically so it costs them nothing, and you instantly have a verified mobile number in your dashboard — with an automatic thank-you SMS going back before they have put the phone down.

  • Free for the caller — the call disconnects before it connects.
  • Verified number captured, because the caller had to dial from their own phone.
  • Automatic reply SMS or WhatsApp message triggered on every missed call.
  • Real-time CRM webhook so your sales team can call back within a minute.
  • Landline or mobile route — choose by budget and by what reads better in your ad.
  • Duplicate detection so a repeat caller does not create a second lead.
Missed call in full → Get a missed call number Missed call plans
☰Multi-level IVR

Sound like a company with a call centre, on one number.

"Press 1 for sales, 2 for support, 3 for accounts." Every caller reaches the right person without a receptionist, nothing goes unanswered after hours, and every call is recorded so you can settle a dispute or coach a new salesperson from the actual conversation.

  • Unlimited menu levels with sub-menus for departments, branches or languages.
  • Sequential or simultaneous ringing across your team's ordinary mobile phones.
  • Office-hours and holiday routing, with voicemail or a callback request after hours.
  • Full call recording, downloadable and searchable by number or date.
  • Missed-call alerts to the team so no enquiry is silently lost.
  • No hardware — no PBX, no SIM box, nothing to install at your office.
Multi-level IVR in full → Set up an IVR IVR pricing
🔢Virtual numbers

Long code and short code: two-way numbers that belong to you.

A virtual number receives SMS and calls on your behalf without a SIM in anyone's drawer. A 10-digit long code is the workhorse for two-way conversation and lead capture; a 5-digit short code like 56767 is what you put in an advertisement because people remember it.

  • Keyword campaigns — customers text OFFER to your number and are auto-replied and logged.
  • Two-way SMS so customers can confirm, opt in, vote or request a callback.
  • Shared or dedicated — share a code by keyword to cut cost, or take one exclusively.
  • Incoming pushed to your CRM by webhook the moment it lands.
  • Unlimited incoming on most plans, with no per-message receiving charge.
Long code →Short code → Check number availability
Pick the right one

Four tools, four different jobs.

If you want to…UseWhy
Rescue failed SMS OTPsVoice OTPReads the code aloud when the SMS never arrives or cannot be read
Announce something to thousandsVoice broadcastOne recording reaches an audience that listens rather than reads
Collect leads from an advertisementMissed callFree for the caller, so far more people respond than fill a form
Handle incoming calls professionallyIVRRoutes every caller to the right person and records the call
Run a keyword or two-way campaignLong / short codeCustomers can reply, and every reply lands in your CRM
☛

Most businesses combine two

A missed-call number on the hoarding for lead capture, and an IVR on the same number for people who actually want to talk. Or SMS OTP with voice OTP behind it, which typically recovers a meaningful slice of signups that would otherwise be abandoned. Tell us the situation on WhatsApp and we will tell you which combination is worth paying for — and which is not.

FAQ

Voice, IVR & missed call questions.

What is a voice OTP and when should I use it?

A voice OTP is an automated call that reads the code aloud. It is the fallback when an SMS OTP fails - weak signal, DND confusion, or a feature phone - and it works for users who cannot read the screen easily. Teams typically trigger it automatically if the SMS OTP is not verified in 30 seconds.

What is a missed call service used for?

You publish a number; the customer gives a missed call and the line disconnects automatically at no cost to them. You instantly capture a verified mobile number as a lead. It is used for lead capture on ads and hoardings, opt-in consent, verification, voting and callback requests.

How does a multi-level IVR work?

Callers hear a recorded menu - press 1 for sales, 2 for support - and each choice routes to the right team, sub-menu or voicemail, with the whole call recorded. You can run it on a single virtual number so your whole team is reachable on one advertised line.

What is the difference between a long code and a short code?

A long code is a 10-digit virtual mobile number that receives SMS and calls, best for two-way conversations and lead capture. A short code is a memorable 5-digit number like 56767 used in advertising for keyword campaigns - customers text a keyword to it and you get the number instantly.

Can I record the calls and see reports?

Yes. Every call is logged with number, duration, the key pressed and the recording, downloadable as Excel or pushed to your CRM through a webhook in real time.

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